Support
Need help with Way To Go? We're here for you.
Contact us
Email us at j@d-i-s-a.com and we'll get back to you as soon as possible.
Common questions
How do I record a walk?
Open the Record tab, tap Start Walk, and put your phone in your pocket. When you're done, open the app and tap Finish. We'll draw your route on a map and let you save it.
Who can see my walks?
You choose. Every walk defaults to private (only you). You can change it to close friends or public before or after saving.
How do I delete my account?
Open the Me tab → scroll to the bottom → Delete account. This permanently removes your profile, walks, and all associated data.
How do I block someone?
Visit their profile → tap the ⋯ menu → Block user. They won't be able to see your walks or profile, and you won't see theirs.
How do I report a walk or comment?
Tap the ⋯ menu on any walk or comment and select Report. Our team reviews reports within 24 hours.